Photo services - INFACO

services

Photo services - INFACO

After-sales service

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Photo service après-vente sécateurs électriques pro - INFACO

After-sales service

The team's mission has been to continuously provide technical assistance and training to INFACO's world wide distribution network,
allowing for a fast professional after-sales support to end users.
This is the reason why Mr. Daniel DELMAS set up a technical sales team,
as from the creation of the company.
The mission of this team is the continuous technical training of INFACO's world distribution network, all year long. A fast, professional and local after-sales service
can thus be provided to users.
The INFACO customer service has proved its efficiency for the last 40 years.

  • Fast and effective: all items arriving in the morning must imperatively be shipped out in the afternoon to be returned to the customer the next day before 1 pm.
  • Carriage paid by INFACO (subject to having carried
    out the annual servicing)
  • Technical support by phone for users
    and dealers.
  • Continuous open hours from 8am to 6pm with service
    on Saturday mornings from November to March.

servicing

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Photo révision sécateur et attacheuse électriques pro - INFACO

Shears and tying machine

During the off-season, INFACO offers an annual maintenance on their
tying machines and shears with a precise servicing and upgrading
procedure.
That way, thousands of annual maintenances are managed by our
worldwide network.
Highly appreciated by all of our users, the annual maintenance
ensures that our tools are operational and ready to start a new
season with complete peace of mind.

  • We propose fixed price servicing at the end of each pruning season.
  • If this servicing is carried out, the guarantee can be extended to the 3 first pruning seasons. To do that, the fixed price servicing must be carried out immediately after the first and second pruning seasons.
  • Tools are taken apart, cleaned, checked, reassembled and returned to the dealers as quickly as possible.
  • INFACO servicing significantly reduces the risks of faults during the next pruning season.

rental offer

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Photo service location sécateurs électriques pro - INFACO

F3020

  • Fast financing approval directly from your approved INFACO dealer.
  • Your INFACO F3020 electric pruning shears available for 36 months
    from €45/month excluding VAT, all inclusive.
  • 2 services included during the rental period.
  • 3-year guarantee subject to servicing using the INFACO servicing program.
  • Comprehensive insurance included.
  • Local service from the approved INFACO dealer network guaranteed.
  • Easy renewal of your tools: simple return after 36 months at the next pruning season.
Your cash flow and borrowing capacity are maintained: the rent paid is deductible from operating costs spread over 36 months.
Your tax situation is improved: these costs
are deductible from your company’s
taxable result.
Your management is simplified: less
administrative formalities, no depreciation
management, new equipment every
3 years.
The terms
  • The monthly rent is calculated based on the complete standard INFACO F3020 shears without safety options or additional accessories,
    i.e. €45 excluding VAT per month, subject to acceptance by our partner financing establishment. 3-year guarantee, servicing and comprehensive insurance included.
    Offer valid at approved INFACO dealers taking part in the offer.
  • These guarantee terms and conditions are valid within the European Union as well as non-member states bordering continental France (excluding Corsica).
  • Rental offer valid until 30/03/2023
your satisfaction comes first

LASSALLE Agnès ( Fruit growing, Peyrehorade - France )

I took over the family kiwi farm 3 years ago near Peyrehorade, in the Landes region of France, I produce yellow and green kiwis. I have a team of 6 pruners equipped with electric pruning shears, some of them...

I took over the family kiwi farm 3 years ago near Peyrehorade, in the Landes region of France, I produce yellow and green kiwis. I have a team of 6 pruners equipped with electric pruning shears, some of them on poles. The kiwi trees grow very high and it’s difficult to cut the branch you want using an electric pruning shear in your hand. With the pole it’s more obvious and you avoid neck pain, which is an advantage for working in comfortable conditions. Before, with the pole with the wire, it was more complicated to untangle and remove the old branches. Now, with the wireless pole, it’s more practical, we put it down and we have our two hands free to clean.

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SICARD Johnny ( Viticulture, Charente - France )

I have a operation with about 7 hectares of vineyards, and I also work for a winegrower, who has about fifty hectares of vineyards, to supplement my activity. At the moment we’re using Infaco F3010s and F3015s and we’ve...

I have a operation with about 7 hectares of vineyards, and I also work for a winegrower, who has about fifty hectares of vineyards, to supplement my activity. At the moment we’re using Infaco F3010s and F3015s and we’ve just bought the first F3020. We’re satisfied with its battery, its weight, and its cutting speed compared to other brands. Over a pruning season, the difference is obvious: we save time, the work is less tiring, many things, there are many criteria that come into play. If ELECTROCOUP brings out a pruning shear like the F3020, it means that further progress has been made.

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COUDERC Emma ( Viticulture, Dordogne - France )

We have 70 hectares of organic and have been working with you for ten years now, for the quality, for the cutting speed and above all for the precision. Infaco makes more pronounced cuts, which is better for us....

We have 70 hectares of organic and have been working with you for ten years now, for the quality, for the cutting speed and above all for the precision. Infaco makes more pronounced cuts, which is better for us. Now we have 6 F3015 pruning shears. It’s very robust, very precise equipment and its cutting speed is very impressive compared to the competition. We’ve been 100% Infaco since the very start, it’s quality, and I think that next year we’re going to renew and switch to the F3020. In a word: quality.

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CRAYSSAC Jacques ( Viticulture, Gaillac - France )

I’ve been a loyal Infaco customer since 1996. We started with the F3005s, the F3010s, the F3015s and now we’re looking at the F3020s. It’s for my old age, my son’s buying it for me so that I can...

I’ve been a loyal Infaco customer since 1996. We started with the F3005s, the F3010s, the F3015s and now we’re looking at the F3020s. It’s for my old age, my son’s buying it for me so that I can carry on working. At Infaco, there’s the manufacturing quality and then the after-sales service, which is very important to us. We have the advantage of being on site and for us that’s very important. When I buy equipment, I like to buy a service, because even new equipment breaks down, but the service behind it never lets you down. The equipment is either replaced or they lend it to you, so you’re never left out in the cold. In three words: efficiency, solidity and service.

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DELVOLVE Maria ( Fruit growing, Moissac - France )

I manage a farm with over 55 hectares of apple and pear trees and we’ve been using Infaco pruning shears for 15 years. My pruning teams work on elevator platforms which are more comfortable and safer than ladders. The...

I manage a farm with over 55 hectares of apple and pear trees and we’ve been using Infaco pruning shears for 15 years. My pruning teams work on elevator platforms which are more comfortable and safer than ladders. The use of electric pruning shears on a platform isn’t common, but is more practical and comfortable for the pruners who don’t have the noise of the compressor, who can prune on a platform as well as on the ground, and there are no worries about freezing pipes. At Infaco, the servicing organisation is very good. When the pruning shears come back they’re as good as new.

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BEAUSOLEIL Alain ( Viticulture, Lot-et-Garonne - France )

We bought the F3005s, the F3010s, the F3015s and now we’ve just switched to the F3020, so in fact we’ve been able to follow all the INFACO pruning shear upgrades and are delighted with them. And for pruning we’ve...

We bought the F3005s, the F3010s, the F3015s and now we’ve just switched to the F3020, so in fact we’ve been able to follow all the INFACO pruning shear upgrades and are delighted with them. And for pruning we’ve just bought 11 F3020 wireless pruning shears with the DSES system. The fact that it can be constantly deactivated/reactivated is just perfect already. The grip compared to the F3015 is twice as good, it’s very lightweight, the battery is also very light; frankly it’s the best. In a word: quality.

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RAMBEAU Céline ( Viticulture, Dordogne - France )

I’m a tractor operator, I drive the high clearance tractors, I do the treatments, the ploughing and I prune during the winter season, so I use the ELECTROCOUP shears, which we consider to be the best. The cut is...

I’m a tractor operator, I drive the high clearance tractors, I do the treatments, the ploughing and I prune during the winter season, so I use the ELECTROCOUP shears, which we consider to be the best. The cut is very clean, the opening is excellent for pruning; they’re lightweight, easy to use shears. The small battery doesn’t take up any space, you can finish the day’s work with it and charge it every other day after 8 hours of work, a good charge retention. In a word: very practical, very easy to use.

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DUPUY Ludovic ( Viticulture, Charente - France )

I’m from the Charente area in France, I’m a wine grower and service provider. I only have INFACO, I’ve been pruning using Infaco models for over 3 to 4 years and will most certainly not change. At the moment...

I’m from the Charente area in France, I’m a wine grower and service provider. I only have INFACO, I’ve been pruning using Infaco models for over 3 to 4 years and will most certainly not change. At the moment we’re using the F3015 and we have a cutting model that makes our work easier which is just as good for cutting and for ease of use. In a word: easy to use.

En un mot: simple d’utilisation.

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